Services

Everything a vessel or a shipment needs, under one roof.

Two integrated verticals, coordinated by one named relationship manager: marine agency in port, and freight, customs and warehousing across sea, air and land.

Request a quote →Specialist Services

Vertical 01 · Marine Agency

Your partner in port.

We coordinate vessel services, cargo and documentation, backed by strong relations with port authorities and suppliers, with full transparency on costs and disbursements.

Offshore support vessels and a tug in a UAE harbour

Port Agency

/ Pre-arrival planning of vessel services, cargo and documentation
/ Vessel boarding and monitoring of operations in port
/ Post-departure follow-up on costs and disbursement accounts

Dry Docking

/ Strong relations with dry-dock authorities
/ Technical expertise across all vessel types
/ Resourceful supervision of costs and service levels
/ 24-hour in-port coverage with on-board presence

Crew Care

/ Meet and greet at airports for arriving and departing crew
/ Hotel accommodation across all categories
/ Visa processing, including KSA Visa assistance
/ Medical assistance and emergency referrals
/ Dedicated 24/7 crew desk

/ Technical and safety certifications including H2S, HUET and T-BOSIET

Husbandry

Husbandry Services

/ Fresh water, stores, provisions and chandlery
/ Cash to Master
/ Shore passes and permits

Ship Spares

/ Spares clearance, delivery, storage and logistics
/ Repair-and-return handling against dry-dock deadlines
/ Coordination with local workshops and contractors

Bunker Supply

/ Marine fuel, lubricants and chemicals from selected suppliers
/ Alternate fuels aligned with the UAE net-zero 2050 goal

Authorised GCC Distributor & Partner

Making frontline safety and wellbeing visible at sea.

Rapid is the authorised GCC distributor for BigYellowFish, an AI-powered frontline success platform that surfaces safety behaviours, crew engagement, and wellbeing signals in context. For vessel operators and offshore energy companies, BYF turns invisible crew risk into actionable intelligence - improving safety outcomes without adding administrative burden.

Enquire about BYF for your fleet →

Vertical 02 · Logistics & Freight

Sea, air and land. Cleared and delivered.

Freight forwarding and customs across every mode, with bonded warehouse space at Jebel Ali and Hamriyah. We design the route and clear the cargo, not just quote a rate.

A general cargo ship alongside at a UAE berth

Ocean Freight

/ FCL and LCL for full or shared container loads
/ Reefer and temperature-controlled containers
/ Dangerous goods, certified and compliant
/ RoRo for vehicles and wheeled machinery
/ Transloading and container trucking to destination
/ Bills of lading, letters of credit and trade documentation
/ Cargo insurance options

Air Freight

/ Express 1-2 days, Standard 3-5, Economy 5-7
/ Cold chain, temperature control and perishables
/ Sensitive equipment and project cargo
/ Air charter, on-board courier and value-added services

Ground Freight

/ Over-the-road trucking matched to vehicle and route
/ Dry van, refrigerated, flatbed and LTL
/ Cross-border GCC haulage and regional capacity
/ LTL co-load and consolidation to cut cost

Warehousing

Warehousing & Distribution

/ Bonded warehouse space at Jebel Ali and Hamriyah
/ Flexible storage and product levels
/ Inventory control with regular updates
/ Pick and pack, loading and long-term storage

Customs

Customs Brokerage

/ Formal and informal customs entries
/ Temporary import and in-transit bonds
/ Repair-and-return clearance for ship spares
/ Compliant declarations, accurate and on time

Project Cargo

Project & Breakbulk

/ Out-of-gauge, heavy-lift and breakbulk handling
/ Rig, energy and industrial equipment moves
/ Route surveys, lashing and lift planning

Where we operate

Ports and airports we cover.

Sharjah - Port Khalid, Hamriyah Free Zone, Khorfakkan

Dubai - Jebel Ali, Port Rashid, Dubai Maritime City, Dubai Dry Docks

Abu Dhabi - Khalifa Port, Mina Zayed, Musaffah, KIZAD

RAK - Mina Saqr, Khor Port, RAK Maritime City, Al Jazeera, Al Jeer

Air - All UAE international airports + Bangalore (BLR) & Kochi (COK)

Specialist Services

Where the standard rate sheet isn't enough.

Some vessels and some cargo don't fit a generic process. These are the lines we run week in, week out - with the precedents, the contacts and the documentation already in place.

Offshore & energy

OSV & rig support

The bulk of what we handle. Vessel permissions, crew changes, immigration and supply for offshore support fleets and rig-bound vessels - across anchorage, supply-boat runs and shore crew.

Cold chain

F&B culinary logistics

Runway-to-chiller for high-value perishables. MOFA attestations and product registrations filed ahead of arrival, Dubai Municipality inspection coordinated airside, refrigerated last-mile to the walk-in.

Technical

Ship spares & dry-dock

Repair-and-return clearance against dry-dock deadlines. Documentation clean from lodgement, parts coordinated dockside before the window opens.

How we charge

Transparent, signed, and explained before the work starts.

No surprise line items. Agency work runs on pre-agreed tariffs; logistics on clear service fees plus competitively sourced rates. Exact figures are shared on enquiry.

Marine agency

Billed via signed tariffs and a pre-agreed PDA per vessel call, so you approve the disbursement before we act on it.

Freight & customs

Fixed service fees for clearing, documentation and customs attendance, plus freight sourced through our agent network.

Disbursements

Third-party costs and duties pass through, with a standard financial-outlay surcharge for capital we deploy upfront on your behalf.

Start the conversation

Tell us the vessel or the cargo. We'll handle the rest.

One email and we scope your requirement the same business day.

Request a quote →Call +971 6 573 5848